🔒 Privacy PolicyEffective Date:

7/18/24Website: https://utalkiradio.comCompany: Tesunhous LLCThis Privacy Policy describes how Tesunhous LLC ("we", "us", or "our") collects, uses, and protects your personal information when you interact with our website, purchase uTalki™ products, or use related services, including the uTalki2me™ software.By using this site or any of our products/services, you consent to the data practices described below.

 

1. 📋 Information We Collect

We may collect the following types of information:

 

1a. Personal InformationName, email address, phone number, and shipping/billing addressPayment details (processed securely by our payment gateway, not stored on our servers)

 

1b. Device & Usage DataIP address, browser type, referring URLs, device ID, operating systemSite usage patterns and behavior via cookies and analytics toolsc. Account & Communication DataLogin credentials (if you register)Support communications and order historyUser preferences and saved settingsd. GPS and SOS DataIf you activate location tracking or SOS features on uTalki™ radios, we may collect:Device GPS coordinatesEmergency signal timestamps and communication logsThis data is only stored when explicitly enabled and used for group security or dispatch purposes.

 

1c.We may also collect conversion-related data when you complete certain actions on our site (e.g., purchases, form submissions) through Google Ads conversion tags.

 

2. 🛠 How We Use Your Information

Your data helps us:Process and fulfill ordersCommunicate updates, confirmations, and supportImprove our products and servicesOperate and maintain the uTalki2me™ softwareEnsure device connectivity and performanceAnalyze website usage and troubleshoot issuesComply with legal obligationsWe do not sell your personal information to third parties.

 

3. 🍪 Cookies & Tracking

We use cookies and similar technologies to:Keep you logged inTrack shopping cart behaviorAnalyze site performance (e.g. via Google Analytics)Provide a personalized experienceYou can manage or disable cookies in your browser settings, though this may affect site functionality. These tools may include tracking pixels and tags from services like Google Ads, which allow us to measure ad conversions and deliver relevant marketing messages.

 

4. 🔐 Data Security

We take strong precautions to safeguard your information:SSL encryption for all transactionsSecure servers and firewallsAccess limited to authorized personnelRegular audits and updates to prevent breachesHowever, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable precautions.

 

5. 📤 Data Sharing

We may share your data only when necessary, including:With third-party services (e.g. payment processors, shipping partners)To comply with legal or regulatory requestsTo enforce our terms and policiesWith your consent for optional services (e.g. GPS tracking via dispatch system)All third-party partners are contractually required to protect your information.

 

6. 🚸 Children's Privacy

Our website and products are not intended for use by children under 13. We do not knowingly collect data from minors. If you believe we have done so, please contact us to request deletion.

 

7. ⚙️ Your Rights & Choices

You may:Request a copy of the data we hold about youAsk us to correct or delete your personal informationOpt out of promotional emails at any timeDisable cookies via your browserRequest removal of GPS or SOS logs upon requestTo exercise your rights, contact us using the details below.

 

8. 🌎 Data Storage Location

All data is stored and processed in the United States. By using our services, you consent to the transfer and storage of your data in the U.S., even if you reside elsewhere.

 

9. ✏️ Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Effective Date" at the top. Continued use of our services after changes constitutes your acceptance of the revised policy.

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10.     Advertising, Analytics & Google Services

We use Google Analytics and Google Ads (including Customer Match and remarketing features) to understand website usage and deliver relevant advertising. These services may collect data such as cookies, IP addresses, device/browser information, and conversion activity through tags implemented on our site.

We may use this information to:

• Measure ad campaign performance

• Build customer match audiences

• Retarget previous visitors with relevant ads

• Improve our marketing effectiveness

Google may combine this data with information from other Google services to personalize ads (per your ad settings at https://adssettings.google.com).

We do not sell or rent your personal data, and any customer list uploads or tracking pixels comply with applicable laws (including GDPR, CCPA, and Google's own policies).

You can opt out of Google’s use of cookies by visiting: https://tools.google.com/dlpage/gaoptout

By continuing to use our website, you consent to the use of these tracking and advertising tools unless you opt out.

 

11. 📬 Contact UsIf you have questions, concerns, or requests regarding this policy, contact:

 

Tesunhous LLC

📧 Email: support@utalkiradio.com

📞 Phone: 1-714-326-2717

📍 Address: 19744 Beach Blvd, Ste 609, Huntington Beach, CA 92648